Good fit if you need
QA & Support services
we offer
Ongoing Maintenance & Updates
We manage core software updates, security patches, and library dependencies to ensure your site remains resilient against vulnerabilities and technical debt.
Performance & Uptime Monitoring
We monitor site speed and server response times 24/7 to prevent downtime and maintain the high-speed experience your users and search engines expect.
Functional & Pre-Launch QA
We execute cross-device testing and behavioral audits to ensure every feature, form, and flow works perfectly before it reaches your audience.
Strategic Enhancements
We implement intentional UX improvements and feature updates, ensuring your website architecture evolves alongside your shifting business goals.
Security & Risk Mitigation
We deploy automated backups and security protocols to protect your data integrity and provide a fail-safe for your digital infrastructure.
Workflow Optimization
We refine CMS structures and internal logic to simplify content management, making it easier for your team to update the site without breaking the build.
Your technical Partner from idea to launch
Intake and prioritization
We collect issues and requests, clarify scope, and prioritize what needs attention first.
QA and diagnosis
We reproduce issues and run functional checks across key pages and flows, including cross-device and cross-browser validation where relevant.
Fixes and updates
We implement fixes and updates in a controlled way, keeping the site stable while changes are applied.
Performance monitoring
We monitor performance and address speed and stability issues as they appear, not only at launch.
Improvements and enhancements
We propose and implement strategic improvements as your needs evolve, from UX refinements to technical enhancements.
Review and handoff
We confirm what was done, what changed, and what to expect next, so progress stays transparent.
QA & Support is continuous. QA & Support runs continuously, with structured checks and a clear workflow for fixes and improvements.
Trusted by
growth focused brands
![[Mango Media] Dynamic Pricing Calculator](https://cdn.prod.website-files.com/69b31c94bd7e769fb00f6b9d/69b3efb36add81d3ecfa604a_pcalc.avif)
![[Hoovest] Multi-domain, trilingual website design & development](https://cdn.prod.website-files.com/69b31c94bd7e769fb00f6b9d/69b972b0e49fbe3632fa4f6d_hoovest.avif)
Working with us
As the only B2B marketer on my team, I'm responsible for a lot of things — and not having to worry about the website has made my life so much easier.
Hesitant to do this testimonial because I don't want anybody to fill up his calendar. But I can't recommend Hunor highly enough.
Instead of filling out a standard contact form, most clients now head straight to the calculator to get an instant estimate delivered to their inbox. From a commercial perspective, it's been absolutely invaluable.
Meet your dedicated
QA specialist
David
Hunor
Frequently asked questions
What is included in Support & QA?
Ongoing maintenance and updates, performance monitoring and optimization, functional and pre-launch QA, and strategic improvements and enhancements.
When should we use Support & QA?
After launch for ongoing stability and improvements, and before launch for full QA to catch issues across devices, browsers, and key flows.
What does pre-launch QA cover?
Functional checks across key pages and user flows, responsiveness, cross-browser/device behavior, forms, tracking, and integrations where relevant.
How does ongoing support work?
You add requests to the tracking board, we implement changes, and invoicing is based on tracked hours at the end of the month.
Do you include support after a project launch?
Yes. We include 30 days of complimentary support after launch with a 48-hour turnaround for issues that come up.
What happens after the 30-day support period?
Requests are handled as ongoing support and billed hourly.
Do you offer proactive performance monitoring?
Yes. Performance monitoring and optimization is part of the Support & QA scope.
Can you handle strategic improvements, not just fixes?
Yes. Support includes enhancements and improvements as your site evolves, not only bug fixes.
How quickly do you respond to support requests?
During the complimentary post-launch period, turnaround is within 48 hours. Outside that period, response timing depends on scope and priority and is agreed as work comes in.
