case study

Lead Generation Website Rebuild

Automated qualification, routing & booking
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[Opencare] Lead capture, qualification & routing rebuild

Project information

Company:
Opencare
Website:
Industry
Healthcare
Solution:

Custom Webflow rebuild with automated lead qualification and routing

Deliverables:

Webflow build

Form logic & lead qualification

Routing automation (Make)

Salesforce, Slack & Calendly integration

Timeline:

6 weeks

Partnership:

2025 - present

Project overview

Opencare connects patients with dental practices, and its B2B funnel runs on inbound demo requests from those practices. The old site captured leads, but everything after the form was manual: submissions landed in Salesforce and one person reviewed, qualified, and assigned each lead by hand. Skywwward delivered a full Webflow rebuild with built-in form logic, automated routing, and a Make integration connecting the website, Salesforce, and Slack — so leads are now qualified, routed to the right AE's Calendly, and surfaced to the team in real time without manual intervention. After the rebuild, total inbounds rose 61%, qualified inbounds 158%, demos booked 431%, and closed-won deals 654%.

Our entire lead process used to funnel through one person reviewing Salesforce by hand. Now qualification, routing, and booking just happen — leads hit the right AE's calendar automatically and the team sees it in Slack in real time. It removed a bottleneck we'd outgrown, and the numbers followed.

Tamara Teofanovic

Growth Marketer
,
Opencare

The challenge

Manual bottleneck

Every submission funneled through one person. The Sales Director reviewed each lead in Salesforce, decided eligibility, and handed it to an AE — a single point of failure that depended entirely on one person's availability and didn't scale.

No routing logic

Leads landed in Salesforce and sat there. There was no automatic qualification, no assignment, and no notification — eligible prospects waited on a daily manual review before anyone could act.

Scaling with marketing

As lead volume grew with a B2B marketing ramp-up, it was clear the manual process wouldn't hold. The team needed automated qualification and routing that could handle the volume, stay easy to update, and run reliably.

The solution

We delivered a full Webflow rebuild for Opencare, replacing a manual lead process with automated qualification, routing, and booking. Forms now accept or reject submissions on the spot, route eligible leads directly to an AE's Calendly, and fire a Slack notification simultaneously — all wired together through Make across the website, Salesforce, and Slack. Global form templates mean new landing pages inherit the same logic instantly, so marketing can launch campaigns without rebuilding the backend.

Key elements of the solution

Form logic & qualification

Submissions automatically accepted or rejected based on responses

Instant Calendly routing

Eligible leads sent straight to the right AE's calendar to book a demo immediately

Real-time Slack notifications

Full team visibility on every submission, surfacing practice location count for prioritization

Make integration

Connects the website, Salesforce, and Slack in one straightforward pipeline

Richer Salesforce capture

Additional fields, accepted/rejected outcomes recorded, and form types mapped distinctly

Default field values

Incomplete submissions still flow in rather than getting dropped, feeding the Waitlist program

Global form templates

New campaign landing pages inherit routing and notification logic automatically

Tech-stack

Business impact

More qualified leads, not just more volume

Total inbounds rose 61% after the rebuild, but qualified inbounds grew 158% — more than double the lift. Tighter form logic filters leads before they reach the team, so the growth is in the right kind of lead.

A funnel that compounds downstream

The gains get bigger further down the funnel: demos booked are up 431%, demos run 384%, and closed-won deals 654%. More volume at the top combined with better lead quality throughout the pipeline.

Instant routing, zero manual review

What used to be a daily, one-person review in Salesforce now happens the moment a form is submitted. Eligible leads land on the right AE's Calendly automatically, and around 87% of qualified leads go on to book a demo.

A waitlist program that converts

Leads outside current coverage flow into a quarterly waitlist sequence instead of getting dropped. It's become a high-performing channel in its own right — 47% of those leads book a demo, and 50% of those demos close.

Hear it from our client

Tamara Teofanovic

The new setup turned a manual, one-person lead process into something that runs itself. New landing pages inherit the same routing automatically, so I can launch campaigns without rebuilding anything behind the scenes — and trust every lead lands where it should.

Tamara
Growth Marketer
,
Opencare

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